Relocation Onsite Consultant - NYC or Salt Lake City, UT

Compass International Holdings • Full-time • Salt Lake City, UT, US • 2d ago

Cartus Mobility Specialist role
SUMMARY:
This Mobility Specialist role with Cartus will be based on-site with a major corporate client in New York or Salt Lake City. The individual will be responsible for providing support to the assignment management team

AREAS OF RESPONSIBILITY:
- Responsible for issuing and tracking expatriate documentation on a regional basis. This includes but is not limited to assignment memos, repatriation documentation, localization memos.

- Responsible for transfer and departure documentation for all relocations on a regional basis

- Management of inquiries from transferring employees (answering help desk, responding to employees directly, forwarding to vendors or escalating questions as appropriate)

- Preparation of employment verification documentation for transferring employees on a regional basis

- Responsible for data integrity for assignee records in the Americas. Uploading relevant documentation to records e.g exception requests, transfer letters and expat documentation.

- Working with assignment managers on initiation and communication of certain relocation policy types

- Provide support with both regular and ad-hoc reporting requirements

- Responsible for coordination of immigration expiries report updates, and coordination with vendors

- Data validation on immigration support documentation, and responsibility for obtaining signatures, issuing and in some circumstances drafting documentation

- Conducting initial review of relocation cost estimates to confirm accuracy

- Interaction with assignment managers on data entry for various assignment calculations

- Involvement in ad-hoc regional projects

EXPERIENCE/SKILLS:
To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:
- Excellent analytical skills and attention to detail – an ability to review data, detect and correct errors, take responsibility for data quality
- Client service focus, responsiveness and a "can-do" open-minded professional attitude

- Strong organizational skills, proactive approach

- Self-starter, ability to work well independently or in a team environment

- Good communication and relationship management skills

- Understands the importance of confidentiality

- Ability to prioritize workload and meet deadlines

- Good judgment – knowing when to escalate an issue combined with a willingness to be flexible

- Familiar with operating as part of a global team

- Enthusiastic, positive and keen to learn and develop

- Strong Excel skills preferred

- Ability to work in a fast-paced environment

- Experience in the mobility field is preferred although not essential