Director, HR Compliance & Operations

SEPHORA • Full-time • San Francisco, CA, US • $200.86k - $224.49k / year • 3w ago

Job ID: 271088

Location Name: CA-FSC SF Off (0174)

Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Human Resources

Remote Eligible:Hybrid Schedule, 2 Days on Site

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Our HRIS, Analytics, & Shared Services team is on an exciting journey of transformation, introducing powerful new tools, process & system optimizations across HR. This encompasses everything from leveraging data insights and ensuring seamless payroll to strengthening our core operations, with compliance as a cornerstone. We're looking for this role to be a vital part of our journey, leading critical Compliance and HR Operations that are fundamental to achieving our ambitious goals and supporting our entire HR ecosystem.

The Director, HR Compliance and Operations is a strategic and hands-on leader responsible for developing, implementing, and overseeing comprehensive HR compliance programs, including immigration, and optimizing HR operational processes. This role ensures all HR policies and practices align with legal requirements and company standards, while driving efficiency and positive employee experience from onboarding through offboarding.

This Director will lead Compliance for the US, while providing consultative guidance and oversight for Canada. For HR Operations, this role holds responsibility for both the US and Canada. The Director serves as a key advisor and collaborator with HR Business Partners, Legal, and senior leadership on all matters related to HR compliance, Immigration and operational excellence.

As Director, HR Compliance and Operations, you'll lead a five-member team comprising an Immigration and HR Operations Manager, Immigration Specialist, HR Operations Senior Specialist, and HR Operations Specialists.

HR Compliance & Risk Management:

Develop, implement, and maintain robust HR compliance programs, policies, and procedures in alignment with all federal, state, and local employment laws and regulations.
Proactively monitor changes in employment law and regulations, assessing their impact on Sephora's HR practices and recommending necessary adjustments.
Conduct HR audits (e.g., I-9, policy adherence) to identify compliance gaps and recommend corrective actions.
Partner with Legal and Employee Relations on internal HR-related investigations on an as needed basis.
Develop and deliver compliance training programs for HR teams, managers, and employees.
Partner with Legal in ensuring data privacy and security of employee information, and adherence to relevant regulations (e.g., CCPA).
Manage and ensure I-9 compliance and e-Verify processes.
Oversee the effective management of HR vendors and contracts (e.g., compliance course provider, I9 Vendor etc.

Leadership & Strategic Partnership:

Provide expert guidance and consultation to HR Business Partners, legal counsel, and business leaders on complex HR compliance, and operational matters.
Collaborate with other HR functional leaders (Talent Acquisition, Total Rewards, Talent Management) to ensure cohesive HR Operations strategies and seamless execution.
Direct a team of 5 FTEs, fostering their development and ensuring effective management of this area.
Drive a culture of accountability, continuous improvement, and customer service within the HR operations function.
Contribute to strategic HR initiatives and projects, bringing an operational and compliance lens.

Leadership & Strategic Partnership:

Provide expert guidance and consultation to HR Business Partners, legal counsel, and business leaders on complex HR compliance, and operational matters.
Collaborate with other HR functional leaders (Talent Acquisition, Total Rewards, Talent Management) to ensure cohesive HR Operations strategies and seamless execution.
Direct a team of 5 FTEs, fostering their development and ensuring effective management of this area.
Drive a culture of accountability, continuous improvement, and customer service within the HR operations function.
Contribute to strategic HR initiatives and projects, bringing an operational and compliance lens.

We’d love to hear from you if you have…

10 years of progressive HR experience, with a minimum of 5+ years in a leadership role focusing on HR compliance, Immigrations, and/or HR operations.
Deep and current knowledge of federal, state, and local employment laws and regulations across multiple US jurisdictions.
Policy Development & Implementation: Expertise in drafting clear, legally compliant HR policies and procedures, and effectively rolling them out across an organization.
Audit Management: Experience in leading and responding to internal and external audits.
Training & Facilitation: Ability to develop and deliver engaging and effective training programs on HR compliance topics to various employee groups.
Negotiation: Skilled in negotiating terms with vendors and potentially navigating complex situations with internal stakeholders.
Process Optimization & Automation: Proven ability to analyze operations processes, identify inefficiencies, and design/implement improved or automated processes to enhance speed, accuracy, and scalability.
Attention to Detail: Meticulous and highly accurate, particularly when dealing with legal requirements, data integrity, and financial implications.
Project Management: Ability to manage multiple projects simultaneously, from planning and execution to monitoring and completion, often involving cross-functional teams and external vendors.
Vendor Management: Experience in selecting, negotiating with, and managing relationships with external HR service providers.
Demonstrated expertise in U.S. immigration laws, visa types, and processes.
Proven experience developing and implementing HR compliance programs and policies.
Extensive experience in HR operations (SuccessFactors experience a plus).
Strong analytical skills with the ability to interpret complex data, identify trends, and drive data-driven decisions.
Exceptional communication (written and verbal), interpersonal, and presentation skills.
Demonstrated ability to lead, influence, and collaborate effectively with diverse stakeholders at all levels.
High degree of integrity, discretion, and ability to handle highly confidential information.
Ability to manage multiple priorities in a fast-paced, dynamic retail environment.

The annual base salary range for this position is $200,855.00 - $224,485.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy…

The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.