Immigration Specialist

StubHub • New York, New York State, United States • $80k - $90k / year • 2m ago

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

We are looking for an Immigration Specialist to join our growing People Experience team! The ideal candidate has prior immigration experience and a strong dedication to customer service. They are skilled at solving problems autonomously while applying good judgment to make key immigration decisions, comfortable managing deadline pressure, ambiguity and change related to the ever-changing immigration landscape, escalating issues when vital and advocating for responsible solutions to immigration problems

This is a hybrid work opportunity located in New York, NY. We have a 3-day in-office and 2-day remote schedule.

What You'll Do:

Work as the main point of contact for foreign national inquiries through our internal ticketing system, email and Zoom
Recommend alternatives to business leaders for employees whose visa applications are not approved and/or renewals and extensions are approaching maximum duration
Independently manage caseload for both nonimmigrant and immigrant/green card and visa matters
Assist with updating policy/process and project plan documentation (e.g., employee green card FAQs, immigration resources, standardized employee and manager communications)
Provide high-volume project management and administration of U.S. and global employment-based non-immigrant and immigrant visas, work permits, intracompany transfers, and permanent residency applications.
Ensure compliance with immigration and employment laws and company policies and procedures.
Perform ongoing monitoring of monthly visa expiration report for expiring work authorizations, ensuring timely I-9 updates and other employment re-verifications and visa/work permit extensions.
Administer and manage Permanent Residence processes and related PERM, I-140, and I-485 applications including timeline and cost discussions with managers, analysis of minimum job and prevailing wage requirements, and recruitment efforts in coordination with external council.
Administer and manager annual and ongoing U.S., Canada and global visa processes from start to finish, including: TN (border and consular), L-1A/B, Student F-1 (CPT/OPT/STEM) including I-983 Training Plan reviews, H-1B CAPS and extensions, transfers, preparation and management approvals for lottery submissions, Notice of Filings, Public Access Files, Prevailing Wage and level analysis and discussions with managers, reviewing and crafting visa job descriptions.
Regularly review and update immigration policies, procedures, tools, and guidance to keep company intranet/handbook information current.
Maintain a close relationship with Talent Acquisition, People Experience Partners, team members and managers regarding immigration cases, request case-related information as needed, and keep stakeholders apprised of case updates.

What You've Done:

Deep understanding of non-immigrant visa classifications, including H-1B, F-1, TN, L-1, O-1 and E-3.
Strong knowledge of immigrant visa process, including PERM, I-140 and AOS.
Experience with audit compliance (I-9 /site visits and PAF audits).
Able to establish trust and rapport with foreign nationals, contributing to a seamless immigration process.
Ability to work under pressure and meet deadlines.
Ability to effectively communicate with all levels of the organization and external partners.
Strong attention to detail and ability to effectively manage and organize multiple time-sensitive tasks and deadlines.
Bachelor's degree in a relevant field, such as human resources, legal studies, business administration, political science, or international relations.
4 years of immigration experience with an understanding of US Immigration programs and laws.
A minimum of one year of proven experience in immigration law, procedures, regulations, and policies.
Strong communication and interpersonal skills to work collaboratively with colleagues, and attorneys.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and UKG Pro.

What We Offer:

Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world - from sports to music, comedy to dance, festivals to theater - StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.