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International Student Pathway Coach
Employer Joliet Junior College Location Joliet, Illinois Salary $23.61 - $25.03/hr. Closing date May 31, 2026
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Specialty Student & Scholar Services Knowledge Communities International Enrollment Management, International Student and Scholar Services Position Type Adviser / Advisor Hours Full-time Employment Type Permanent Organization Type Community College
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Job Details
Essential Job Duties And Key Responsibilities
- Provide pre-admission advising, outreach, and support to all prospective CMAS students with a particular emphasis on F-1/M-1 international students. Communicate admissions requirements to prospective international students and their parent(s)/sponsor(s) through individual appointments, phone calls, Zoom/Microsoft Teams, social media and/or e-mails. Follow up on leads collected.
- Assist prospective refugee/asylee students or students enrolling on other visa statuses with questions they may have about applying to the college.
- Serve as a Designated School Official (DSO), interacting with SEVIS, SEVP, and related government agencies. Provide accurate record keeping/updates related to immigration matters. Collaborate with the Primary Designated School Official (PDSO) and other DSO, faculty, and staff as needed. Advise F-1/M-1 international students concerning SEVP, U.S. Department of State, and USCIS (U.S. Customs and Immigration Services) processes and regulations.
- Remain current with research and regulations that may affect the refugee, asylee, and other non-immigrant status students enrolled at JJC. Prepare reports on international/non-immigrant student populations as requested, including monthly reports.
- Assist the Manager, International Student Services with reviewing and certifying international student admission documents, including financial statements, English proficiency, and transcripts. Create initial I-20 documents.
- Provide academic advising, coaching and support for F-1/M-1 international students, refugee and asylee students, as well as those enrolled at JJC on other visa statuses such as H-1B, J-1, etc. Refer students to appropriate services where needed.
- Assist the Manager, International Student Services with the planning and implementation of international student procedures within CMAS (Center for Multicultural Access and Success). This includes assisting with the implementation of office processes, orientation presentations, student onboarding, and other activities related to international student assimilation.
- Coordinate high school and JJC classroom visits, including within the Department of Adult Education & Literacy, to recruit and promote Center for Multicultural Access & Success (CMAS) wraparound support services.
- Recruit prospective international, refugee/asylee, and students on other visa statuses within the U.S., by coordinating high school visits. Coordinate and assist with staffing virtual recruitment fairs. Some international travel for recruitment may also be necessary, at the discretion of the Manager, International Student Services.
- Serve as a liaison to the English for Academic purposes program and monitor student enrollment and success. Report trends to the Manager, International Student Services and make program recommendations.
- Monitor and track the success of F-1 students, refugees, and students enrolled on other visa statuses and make recommendations to the Manager, International Student Services for improvement. Collaborate with other departments to remove any barriers to success for this student population.
- Prepare and present programming activities and workshops for F-1 students, refugees/asylees, and those on other visa statuses which assist with student acculturation & navigating college resources. Collaborate with other CMAS Pathway Coaches to provide student programs, including campus visits/field trips and marquee cultural events such as Black History Month & National Arab American Heritage Month.
- Work with the Marketing department and Manager, International Student Services to create marketing and promotional materials.
- Field incoming phone calls and route them as appropriate.
- Serve on college committees as assigned.
- Perform other related duties as assigned.
Company
Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Located in the southwest suburbs of Chicago, our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education. Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom. JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!
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