Anti-Trafficking Caseworker

International Rescue Committee • Full-time • Silver Spring, Maryland, United States • $26 / hour • 1d ago

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC’s Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situation of each client. Caseworkers serve clients with holistic and broad supports, including but not limited to connecting clients with legal service providers and housing resources, helping clients access public benefits, health providers, and psychosocial services, and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work.

Major Responsibilities:

Case Management and Referrals

Determine client eligibility and provide orientation to services, outcomes, and confidentiality with each potential client.
Complete individualized intake assessment and safety planning. Develop individualized SMART self-sufficiency plans for each client enrolled in the program.
Provide trauma-informed comprehensive case management support, referral, and advocacy services for survivors of trafficking to help them feel safe, empowered, and stable.
Meet clients’ needs in a timely and culturally appropriate manner.
Assist clients with referrals and access to appropriate resources including shelter, physical and mental health services, and legal services to work toward a stable immigration status.

Community Outreach and Partnerships

Contribute to the development and implementation of a region-wide outreach plan to increase awareness regarding the needs of Victims of Trafficking services.
Coordinate with program leadership regarding outreach and education plans.
Distribute informational material and posters to hotels, businesses, bus stations, law enforcement, hospitals, school administrators, and other public places. Host public information meetings and trainings alongside the program coordinator.
Build partnerships with community groups and providers; work to connect clients to available resources, including various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for clients, staff and the office.
Participate in all IRC program meetings, staff development activities, and fully engage as a member of the team.

Documentation and Reporting

Ensure timely, quality case notes and documentation for contacts made and services provided on behalf of client and for case file management and quality assurance.
Prepare, distribute and document direct assistance requests for clients. Maintain record of case management expenses in case file.
Draft reports as required by funders and/or donors.
Comply with all policies, procedures and protocols of the agency.
Other related duties as assigned.

Job Requirements:

Minimum of 1-2 years of relevant work experience in social service, case management, human service or related fields required.
Undergraduate degree preferred, ideally with an emphasis in Social Work, Psychology, or a related field of study.
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Compassion toward and understanding of unique needs of survivors of trafficking.
Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
Excellent organizational and case-file document management skills.
Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Silver Spring area preferred.
Proven ability to contribute both independently and as a key team member.
Fluency in English required. Fluency in Spanish is strongly preferred.
Valid driver’s license and access to a personal, insured vehicle and willingness to transport clients required.

Working Environment:

A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. Typically, this position is based at the office 4 days/week and remotely 1 day/week, with potential field work all days.
May require occasional schedule flexibility for client meetings outside of regular business hours including early mornings, evenings and weekends.

**Compensation: ( Pay Range: $26.80- $26.80 )**Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct . Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding , Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.