Job Description
Contract: Permanent, Full Time
Office Location: Warsaw, Krakow, Gdansk or Wroclaw
We are excited to announce the opening of new offices in Poland, marking an important step in our firm’s strategic expansion across Central and Eastern Europe.
As an Assistant Manager, youwilloversee daily operations of a team of consultants and senior consultants.You will be responsible for managing performance, ensuring compliance with internal processes and external regulations, and driving operational excellence across your team.
This includes, but is not limited to, allocating work within the team, monitoring workflows, day-to-day liaison with clients, strategic oversight of complex applications, sign-off on case strategies as well as final content of the bundle.You willact as the go-to source of technical expertise, offering guidance and support to the team members and contributing to the development of the practice.
This is also a client-facing role with the opportunity to work closely with a broad range of corporate clients, including large multinational companies. You will support the onboarding of new clients, manage initial relationships, and work to build trust through the delivery of responsive, high-quality service.
You will be supportedbyManagers as well as administrative professionalsfor your day-to-day caseload. In addition, you will have the opportunity to engage in business development and contribute to firm-wide initiatives.
What your day will look like:
Overseeing daily team operations, ensuring consistent service delivery and compliance
Actingas the key point of contact on client accounts, providing legal and strategic guidance
Effectively managing relationships with client contacts and maintaining a high standard of professionalism, legal expertise and efficiency in all communications
Serving as technical expert and escalation pointfor day-to-day queries fromteammembers
Conducting legal research on complex technical issues and formulate tailored solutions
Identifying strategic opportunities for clients and collaboratingwith managers on execution
Creating and refiningclient protocols and implementing service improvements
Collaborating with clients while understanding their business, objectives and needs
Serving as a mentor and leader, providing training and support to junior colleagues
Contributing to business development and participating in wider firm initiatives
You will be joining a dynamic team of immigration professionals working in a fast-paced, international environment. Collaboration is at the heart of what we do—teamwork, knowledge sharing, and mutual support are essential to our success. As we build our presence in Poland, you’ll have the opportunity to contribute meaningfully from day one while being supported by a culture that values empowerment, growth, and continuous learning. It’s an exciting time to join a team where your expertise will have a real impact.
The successful applicant for this role will have Polish Inbound immigration experience, however you do not need to be a Polish-qualified lawyer. The ideal candidate will be a Polish Subject Matter Expert on corporate immigration matters and will be proactive and highly organised with a strong client-facing background. You will have people management experience, having overseen a team to ensure a consistent and first-class service is offered. You will have experience managing a varied portfolio of clients and a strong background in process management and operational efficiencies.
The ability to manage a high case load as per business need
Strong attention to detail and a high level of productivity
The ability to multitask in a fast-paced environment with competing demands
The ability to meet the assigned deadlines, both your own and those of your team, and communicate progress to the Manager
Flexibility and initiative in your approach, contributing to a positive work environment
The ability to develop strong working relationships with team members
Excellent written and verbal communication skills
Good organisation skills with ability to plan, prioritise, meet deadlines and manage multiple projects
Professionalism, quality service and a “can do” attitude to internal members/departments of the Firm as well as external clients and vendors
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.
At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our offerings include(but are not limited to):
Competitive Salary:We offer salaries that reflect your skills and experience
Health and Wellness: Private Medical Insurance
Protection and Security:Pension scheme
Professional Development:Access to our e-learning platform
Hybrid Work Arrangements:The Firm embraces a global hybrid working policy. We are dedicated to fostering a flexible work environment that enables our people to perform at their best. Our hybrid model strikes a balance between in-office collaboration and the optionto work remotely
Once you havesubmitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
If shortlisted, you will be invited to participate in our interview process, which will consist ofat least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will considerwhat reasonable adjustments are possible to meet your needs
At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a diverse, forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it isassisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (“RBP”) prioritise Fragomen’s social responsibility through a cohesive strategy covering five key focus areas of Wellbeing, Diversity, Equity and Inclusion, CSR, Pro Bono and Sustainability. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website -https://www.fragomen.com/about/responsible-business-practices.html
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
