The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This job posting was opened on 2/19/25. Please note that we will be considering applications from internal employees and former IRC Staff exclusively for the first 5 days. After this period, if necessary, we will extend the opportunity to external candidates.
Job Overview: A part of RAI, IRC's immigration legal services program serves more than 14,000 individuals in 23 sites throughout the U.S. each year, providing accessible and critical legal representation and advice to immigrants and their families in order to acquire the highest level of immigration status available, keep families together, access their full rights, and successfully integrate in the U.S. The position supports legal practitioners (attorneys and/or Department of Justice (DOJ) accredited representatives) in representing clients before United States Citizenship and Immigration Services (USCIS) and conducting community-based naturalization workshops. Legal services focus on naturalization, adjustment of status, and family reunification. It is encouraged that staff hired in this role will work towards DOJ accreditation with support from IRC’s Immigration Technical Unit based at IRC Headquarters.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Under the supervision of a licensed or accredited legal practitioner, provide clients information on immigration benefits before USCIS, work with clients to gather documents, and assist clients to complete applications.
- Respond to inquiries from clients regarding case status and submit inquiries on case status to USCIS and Department of State (DOS).
- Process correspondence from USCIS and DOS, including notifying clients, assisting clients to prepare responses to notices or evidence requests as appropriate, and following up with relevant parties.
- Maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards, and assist in the completion of statistical, narrative, and financial reports.
- Represent the IRC with clients, community members, and partners by receiving and returning phone calls and emails, scheduling appointments, supporting events (including group processing events), and conducting outreach for legal services.
- Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in IRC’s Immigration Program Policies Manual.
- Pursue Department of Justice accreditation by successfully completing all vital training.
- Manage intern and volunteer support as needed.
- Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree in relevant field.
Work Experience:
- Demonstrated success working and communicating effectively in various global environments and contexts and with Limited English Proficient populations.
- Previous experience with immigration legal or social services is strongly preferred.
- Community-based outreach and/or work promoting immigrant rights experience is preferred.
Demonstrated Skills & Competencies:
- Familiarity with immigration software and experience with data entry and management are a plus.
- Demonstrated dedication to immigrant rights, social justice, and/or human rights based on work experience, volunteer service, or educational activities.
- Able to work effectively in a team environment, as well as take independent initiative
- Excellent attention to detail and strong organizational skills
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and comfortable utilizing online software and programs.
- Excellent communication skills with proficiency in written and spoken English is required.
- Proficiency or fluency in Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired (such as, but not limited to: Spanish, Amharic, Dari, Pashto, Arabic, French, Haitian-Creole).
Working Environment:
- Standard office environment with occasional opportunities to participate in community outreach and legal assistance events.
- May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
