Junior Immigration Consultant

CIBT • Full-time • Utica-Rome Area, US • 23h ago

Position Overview

The Junior Immigration Consultant supports the delivery of corporate immigration services for employees and corporate clients across the United States and the broader Americas region. Working under the guidance of Immigration Consultants, Senior Consultants, Managers, and legal professionals, the role supports immigration case preparation, document collection and review, deadline tracking, employee communication, and accurate case-system maintenance.

This early-career opportunity is designed for a highly organized and detail-oriented professional seeking to develop technical expertise in corporate immigration and global mobility while progressively assuming greater case-management responsibility.

Key Responsibilities

Immigration Case Support

Support U.S. and Americas immigration cases from initiation through filing, adjudication, completion, and file closure under appropriate supervision.
Collect and organize employee, dependent, and corporate documentation required for immigration applications.
Review documents and case information for completeness and consistency and follow up on missing information.
Assist with immigration forms, questionnaires, support letters, filing packages, and related case materials under established procedures.
Maintain accurate case notes, documents, milestone dates, and status information in the case management system.
Monitor deadlines, expiration dates, appointments, government notifications, and outstanding document requests.
Escalate approaching deadlines, inconsistencies, missing information, and potential risks promptly.
Support case closure and records-management requirements.

Client and Employee Support

Serve as a professional point of contact for employees on routine case-management matters.
Communicate document requirements, process steps, anticipated timelines, appointments, and next actions clearly.
Follow up proactively on outstanding documentation and information.
Prepare routine employee and client communications using approved templates and guidance.
Provide timely status updates while recognizing when questions require escalation to a senior team member or legal professional.
Participate in client meetings and case-review calls when appropriate.

Compliance and Quality

Follow immigration procedures, client-specific instructions, standard operating procedures, and service-level requirements.
Perform accurate data entry and maintain complete, audit-ready case records.
Handle personal, immigration, and corporate information in accordance with privacy and information-security requirements.
Complete assigned quality checks and correct identified issues promptly.
Recognize potential compliance, case, or service risks and escalate appropriately.
Work within the defined responsibilities of the role and do not provide independent legal advice.

Americas Team Collaboration

Collaborate with colleagues supporting immigration services throughout the United States, Canada, Latin America, and global locations.
Coordinate case information and documentation across jurisdictions for cross-border matters.
Provide workload coverage during colleague absences and periods of increased case volume.
Participate actively in technical, system, and process training.
Maintain templates, checklists, process documentation, and knowledge resources as assigned.
Share recurring case issues and process challenges to support continuous improvement.

Required Qualifications

Bachelor's degree or equivalent combination of education and relevant professional experience.
Approximately 0 to 2 years of experience, including internships, in immigration, global mobility, legal services, HR, international business, or a related professional-services environment.
Strong organization, time-management, attention-to-detail, and follow-through skills.
Ability to manage multiple assignments and deadlines simultaneously.
Strong written and verbal English communication skills.
Professional, responsive, and client-service-oriented approach.
Ability to handle confidential and sensitive information appropriately.
Proficiency with Microsoft 365 and ability to learn immigration case-management systems.

Preferred Qualifications

Internship or professional experience in corporate immigration, business immigration law, global mobility, or professional services.
Exposure to U.S. employment-based immigration processes.
Exposure to immigration processes in Canada, Mexico, Brazil, Colombia, Argentina, or other Americas jurisdictions.
Spanish and/or Portuguese language skills.
Experience working with multinational organizations or in a multicultural environment.
Previous use of an immigration or legal case-management system.

Compensation & Benefits

Hourly Rate: $21.63-27.40 (depending on geographic region, internal equity, job-related knowledge, skills, and experience, among other factors)
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Flexible Spending Accounts and Health Savings Account
Life Insurance, Short-Term Disability, and Long-Term Disability Coverage
Company Paid Holidays and Paid Time Off
Paid Parental Leave
Pet Insurance
Travel Assistance Services
Legal and Identity Theft Protection Plans
Commuter Benefit Subsidy
Employee Recognition Programs
Referral Bonus Opportunities

About Us

CIBT is a leading global provider of immigration and visa services for corporations and individuals, operating in 25 countries worldwide. With more than 30 years of experience, CIBT is the trusted service provider to many of the world’s leading companies, including a majority of the Fortune 500.

CIBT delivers a comprehensive suite of services through two primary brands: Newland Chase, a wholly owned subsidiary specializing in global immigration strategy and advisory services for corporate clients worldwide, and CIBTvisas, a market leader in business and travel visa services for both corporate and individual clients.

Through its global expertise and extensive network, CIBT helps organizations and travelers navigate complex travel and immigration requirements in a fast, convenient, and secure manner.

Equal Employment Opportunity

CIBT is committed to building a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, ethnicity, national origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, disability, medical condition, marital or family status, veteran status, genetic information, or any other characteristic protected by applicable local law.

CIBT is committed to providing reasonable accommodations throughout the recruitment and employment process for individuals with disabilities or other accessibility needs. If you require assistance or an accommodation, please contact us at GlobalRecruiting@cibt.com.