Job Description
Consultant
Contract: Full-time, permanent
Team: CEEN Coordination
Office Location: Sheffield, UK
The role:
We have an opportunity for an Immigration Consultant to join our CEEN Coordination team in Sheffield. Immigration Consultants are responsible for providing immigration services to a range of clients across primarily, but not exclusively, European jurisdictions. You will work in close collaboration with multi-jurisdictional teams, leveraging knowledge sharing, relationship building and teamwork to ensure operational excellence.
What your day will look like:
- Manage immigration cases in assigned countries for a specific portfolio of clients
- Liaise with third party vendors and clients to ensure cases are on track
- Draft client and stakeholder correspondence (reviewed by senior team members where required)
- Update stakeholders on key milestones and developments in local immigration laws/processes
- Coordinate with internal teams (consular, documents etc) where applicable
- Exercise judgement in identifying and escalating issues to line managers
- Answer client queries and host consultation calls when needed
- Contribute to ad-hoc projects to streamline and improve processes
- Provide general administrative support including billing, record updates, document tracking and monitoring expiries
The team:
The CEEN Coordination team is a dynamic group of professionals with extensive experience managing immigration processes for the Nordics, Austria, Hungary and other European jurisdictions such as Albania, Croatia, Serbia, Montenegro, Bosnia and Herzegovina, North Macedonia and Kosovo. We partner with local providers to deliver comprehensive immigration support to some of the largest employers across multiple industries, giving you opportunities to learn, develop and collaborate with colleagues and clients across different countries.
What we are looking for:
Essential criteria:
- Previous experience in corporate immigration or related field
- Strong customer service skills
- Excellent written and verbal communication skills in English
- Proficiency in Microsoft Office Suite and ability to learn new technologies
- Ability to manage multiple, complex projects simultaneously
- Confidence in public speaking and delivering presentations
- Strong problem-solving skills with a solutions-oriented mindset
- Ability to work flexibly and accurately in a fast-paced environment and meet deadlines
Preferred skills:
- Knowledge of Nordic languages (Swedish, Danish, Finnish or Norwegian) a plus, though not essential
What we offer:
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.
At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:
- Competitive Salary: We offer salaries that reflect your skills and experience
- Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
- Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
- Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
- Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
- Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
- Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need
What to expect:
- Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
- If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
- After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
- At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs
Who we are:
At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.
Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
