YMCA International Services is a unique branch of the Y of Greater Houston and seeks to meet the needs of Houston’s significant refugee and immigrant communities. We provide comprehensive programs that focus on building human assets and fostering self-sufficiency.
Duties /Responsibilities
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Provides assistance during comprehensive legal screenings under attorney supervision.
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Coordinate client services and assist in obtaining supporting documentation and completing immigration legal applications, under attorney supervision.
- Maintain regular contact with clients, including providing updates on case status and following up on case outcomes.
- Organize and maintain client files.
- Collect and analyze data related to clients and services.
- Enter case data into internal database, manage client electronic files, and complete accurate data reporting.
- Provide interpretation and translation support in client matters.
- Participate in regular peer and supervisor review meetings and trainings.
- Contribute to grant proposals, reports, and periodic communications materials.
- Participate in outreach activities and information sessions for program participants and social services agencies. Outreach may require occasional evening and weekend events.
- Meet agency deadlines related to supporting systems and employee compliance requirements. Examples include but are not limited to UKG Workforce Ready for review and approval of time sheets, annual trainings.
- Follow mandated abuse and incident reporting requirements.
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Perform all other duties as needed and/or as directed by supervisor
Outcomes
- Efficient and effective coordination will result in all eligible clients receiving legal services, comprehensive intake and resource referrals, pro se assistance, and/or pro se support.
- Provide pro se support to program clients
- Timely filing of monthly and quarterly funder data reports.
Requirements
- Bachelor’s Degree or equivalent experience. Candidates working toward completion of their Bachelor’s will also be considered.
- Fluency in English and Spanish. Other languages will also be considered.
- Knowledge of Microsoft Office, including proficiency in Excel.
- Previous experience in immigration law, case management, or social services is preferred.
- Ability to work in a fast-paced environment and manage time and resources.
- Excellent organizational and communication skills.
- Team player, highly self-motivated, responsive, and a good trouble-shooter.
- Commitment to serving immigrants and sensitivity to the needs of low-income, culturally diverse clients.
- Texas Driver's License; clean driving record; own vehicle with applicable auto insurance.
- Must be able to pass national and statewide background checks.
The YMCA of Greater Houston provides the following:
- Highly competitive compensation
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Generous and flexible PTO
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Health, dental, and vision insurance
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Long term disability, basic life insurance, and other voluntary benefits
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403 (B) retirement plan
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Free YMCA membership
The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.
