YMCA International Services is a unique branch of the Y of Greater Houston and seeks to meet the needs of Houston’s significant refugee and immigrant communities. We provide comprehensive programs that focus on building human assets and fostering self-sufficiency.

Duties /Responsibilities

Provides assistance during comprehensive legal screenings under attorney supervision.
Coordinate client services and assist in obtaining supporting documentation and completing immigration legal applications, under attorney supervision.
Maintain regular contact with clients, including providing updates on case status and following up on case outcomes.
Organize and maintain client files.
Collect and analyze data related to clients and services.
Enter case data into internal database, manage client electronic files, and complete accurate data reporting.
Provide interpretation and translation support in client matters.
Participate in regular peer and supervisor review meetings and trainings.
Contribute to grant proposals, reports, and periodic communications materials.
Participate in outreach activities and information sessions for program participants and social services agencies. Outreach may require occasional evening and weekend events.
Meet agency deadlines related to supporting systems and employee compliance requirements. Examples include but are not limited to UKG Workforce Ready for review and approval of time sheets, annual trainings.
Follow mandated abuse and incident reporting requirements.
Perform all other duties as needed and/or as directed by supervisor

Outcomes

Efficient and effective coordination will result in all eligible clients receiving legal services, comprehensive intake and resource referrals, pro se assistance, and/or pro se support.

Provide pro se support to program clients
Timely filing of monthly and quarterly funder data reports.

Requirements

- Bachelor’s Degree or equivalent experience. Candidates working toward completion of their Bachelor’s will also be considered.
- Fluency in English and Spanish. Other languages will also be considered.
- Knowledge of Microsoft Office, including proficiency in Excel.
- Previous experience in immigration law, case management, or social services is preferred.
- Ability to work in a fast-paced environment and manage time and resources.
- Excellent organizational and communication skills.
- Team player, highly self-motivated, responsive, and a good trouble-shooter.
- Commitment to serving immigrants and sensitivity to the needs of low-income, culturally diverse clients.
- Texas Driver's License; clean driving record; own vehicle with applicable auto insurance.
- Must be able to pass national and statewide background checks.

The YMCA of Greater Houston provides the following:

Highly competitive compensation
Generous and flexible PTO
Health, dental, and vision insurance
Long term disability, basic life insurance, and other voluntary benefits
403 (B) retirement plan
Free YMCA membership

The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.

YMCA OF GREATER HOUSTON

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