Are you passionate about providing exceptional client service?
Do you have firsthand experience preparing and filing O-1s and EB-1As and acting as a client relationship manager where you often go above and beyond?
Boundless, a leading immigration tech company headquartered in Seattle, WA, is seeking a Project Manager for a hybrid role in the Seattle office (or remote) to act as the main point of contact between Boundless and strategic partnership clients.
As Project Manager, you will manage communication between clients, production teams, and attorneys, with a specific focus on O-1, EB-1A, and NIW cases without direct casework.
This role is ideal for a candidate who has case management experience, strong written and verbal communication skills, an immigration law background, and the ability to collaborate across different internal teams.
Here are the key highlights about the role:
- Salary Range: $75K/year to $90K/year, depending on experience and qualifications.
- Work Location: Seattle, WA or remote.
- Benefits: Health, dental, and vision insurance (100% premium coverage for you, and 50% for your dependents), PTO, 401k with employer matching, paid parental leave, wellness benefit, and equity.
- Start Date: As soon as possible.
- The Day-to-Day: As Project Manager, you will be at the forefront of Boundless’ client success initiatives, using your expertise in meticulous case management to navigate and oversee every aspect of clients' cases, from inception to successful resolution.
This role is in a non-traditional legal setting with distributed team members in the U.S. and the Philippines. You will be part of a small and collaborative team within a 350+ company with a flat organizational structure where ideas are welcomed regardless of an employee's tenure.
More About You
You love helping people and getting them answers. And you know how important immigration cases are to foreign nationals and their employers.
You take ownership of the immigration processes for clients, unblock obstacles, and orchestrate seamless communication, and know how to create an overall positive experience for clients.
What else do you need to thrive in this role? You are:
- Customer Obsessed: You are a leader driven to provide a great customer experience.
- Self-Motivated: You have a passion for results and are also comfortable with ambiguity and rapidly-changing environments. You have a “roll-up-your-sleeves” mentality.
- Details-Focused: You know how important the details are in immigration and can effectively handle multiple tasks while prioritizing timely adherence to deadlines without sacrificing quality.
- Are Excellent Communicator: You are comfortable with explaining complex processes in simple language and have a professional demeanor and sound judgment.
Who Boundless Is
Boundless is a team of immigrants and experts who have struggled with their own journeys through the complex, high-stakes U.S. immigration system. That is why they are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses.
They are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, they’ve aided over 100,000 individuals in their quest for U.S. residency.
What Makes Boundless Different from a Traditional Law Firm?
Boundless is revolutionizing the business immigration experience for their clients. The company promotes a supportive environment with open feedback, curiosity, and a focus on delivering exceptional client experiences.
Team members at Boundless operate within a collaborative environment that breaks traditional law firm norms, embodying a tech startup culture where input is welcomed from everyone and colleagues treat each other like peers, despite different titles and duties.
Their proprietary technology for case and client management is superior to many existing off-the-shelf solutions and competing internal law firm software systems. Boundless encourages their team members to “Think without bounds,” which leads to innovative ideas and open communication across all levels of the organization.
Why Work for Boundless
Boundless offers employees the unique opportunity to grow professionally as leaders in the online immigration industry while driving positive social change. Every employee is essential to achieving their core mission of empowering every family to navigate the immigration system more confidently, rapidly, and affordably.
They are trailblazers in the online immigration space because they aren’t constrained by convention. Boundless is a place for employees who aren’t afraid to continuously try new things. They value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move forward, to understand the why.
How to Apply
Please follow the instructions to submit your resume and a cover letter explaining why you want to work at Boundless.
We respond to every candidate.
Voluntary Self-Identification. For government reporting purposes, Boundless asks candidates to respond to a self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Boundless Immigration’s Equal Employment Opportunity policy, they do not discriminate on the basis of any protected group status under any applicable law.
