About the Role
The Americas Global Relocation & Immigration Specialist position, located in the US, will be a key member of Uber's GRI team in the Americas. This is a fast-paced role on a highly collaborative, dynamic and growing team looking to deliver efficient and high quality service. This is a crucial role in the administration of operational processes and procedures to help scale GRI programs in the Americas.
What You'll Do
The Americas GRI Specialist will be the GRI subject matter expert (SME") responsible for supporting Uber's Americas regional GRI program, immigration and right-to-work compliance and day to day stakeholder support.
- Provide general support to the Americas Immigration Program Manager and Americas GRI Business Partner including:
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Responding to UberHub tickets
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Monitoring and responding to queries on dedicated GRI slack channels
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Delivering training to key regional stakeholders
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Provide coverage and back-up support as needed
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Conduct Office Hours to address inquiries from employees and stakeholders
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Partner with vendors and internal stakeholders on mobility tax operational processes, authorization lists, invoicing and approvals
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Provide support to the Americas Immigration program including, but not limited to:
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Overseeing the PERM resume review process while working with immigration counsel to ensure compliance.
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Reviewing and providing feedback on petitions for review; flag trends in required edits to the case team for implementation.
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Running monthly employee and candidate population reports according to a set of specified parameters using internal tools.
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Serving as signatory for US petitions requiring a wet signature.
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Reviewing proposed communications from the immigration provider prior to distribution to Uber employees.
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Managing case escalations in collaboration with internal stakeholders.
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Running loss of work authorization / international contingency planning program including tracking, communication, and strategy.
- Calling out pain points or areas of contention to immigration program managers and suggesting improvements based on policy intervention or policy revision.
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Assessing immigration impact upon terminations, with and without cause.
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Overseeing vendor execution of outsourceable components of the Labor Market Testing process for PERM and Labor Condition Applications (LCA) including recruitment for PERM and application filing.
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LATAM/Canada Specific:
- Overseeing our ratio quota guidance for Mexican and Chilean entities;
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Managing case escalations in collaboration with internal stakeholders;
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LMBP - labor market benefit program renewal process + strategy
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Keeping track of number of Uber-applied LMIAs
Basic Qualifications
- 3+ years of HR experience
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Bachelor's degree in a related field (such as HR, legal or business management)
Preferred Qualifications
- Direct experience in Americas Immigration and/or Global Mobility
- Working knowledge of iCIMS, Asana, Workday, Oracle
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Project management experience preferred
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Exceptional listener and communicator; communicate clearly and succinctly
- Flexible team player who thrives in fast paced environments requiring the ability to effectively prioritize and juggle numerous concurrent projects
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Experience creating resources (FAQs, PowerPoint, process flows/procedures) and presenting and training
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Proven high level of customer service to stakeholders
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Innovative problem-solver, a self-starter
For San Francisco, CA-based roles: The base salary range for this role is USD$90,000 per year - USD$100,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
