The PG Difference

PG is a Minority and Veteran Owned Workforce Solutions company. Our culture and our brand are built around our people-first mentality. We place an emphasis on building relationships and getting to know our PG community and business before we train employees on their day-to day jobs. Our goal is simple, to help our employees build a network of lasting relationships based on trust and respect for each other. This allows us to foster an environment that supports employees' choices to balance what’s most important to them. Our hybrid environment provides employees opportunities to connect, develop, and succeed, while still giving them autonomy and flexibility to work remotely or from a local office based on their needs.

We believe that everyone’s voice matters regardless of their role or tenure. Within PG, employees have access to leadership of all levels and the opportunity to give and receive feedback to influence change in both formal and informal ways. We also like to have quite a bit of fun along the way!

Job Description

Primary point of contact for our contractors throughout the duration of assignment. Building and maintaining strong customer and contractor relationships
Have a basic understanding of work-based Immigration and visa sponsorship, specifically with F1, H1, TN visas, and Green Cards
Work with Payroll Services Specialists (PSS) on any follow up needed with the contractor to ensure an accurate payroll process.
Partner with the Immigration Specialist and Recruiters to help with talent retention.

Responsibilities

Onboarding and first week quality:

Responsible for creating an uncommon on-boarding experience for contractors
Facilitate onboarding process including communication to contractor and completion of all onboarding requirements
First week service calls to all contractors at the start of their assignment
Timesheet/Expense entry training
Manage work order process and rate confirmation with customer
Audit and research rate discrepancies
Update and communicate cost drops

Employee Relations

Partner closely with Payroll Team for timecard collection to ensure timely and accurate payroll.
Partner with internal HR regarding issues around benefits, employee relationships, 401k, etc.
Identify and resolve contractor related issues
Partner with Immigration Specialist to manage estimated end dates

Foreign National Operations

Initiate and manage the Green Card process
Review and analyze resumes for Green Card Applicants
Rate and wage analysis Post & Manage positions on Job Boards
Track the expiration dates for H-1B visa holders
Initiate and manage extension of status for H-1B visa holders who are approaching their expiration date
Manage and communicate expiring work authorization to customer for F1 student
Manage and communicate RFE
Manage the LCA compliance process and ensure documents are collected and submitted for audit

Requirements

Exceptional Customer Service Skills & Experience
Immigration experience is nice to have but not preferred
Strong ability to display organizational skills
Attention to detail and process oriented
Strong Computer Skills in MS Word & Excel
Customer Service or Recruiting experience is preferred but not required.

Unique Benefits

We believe everyone deserves the opportunity to succeed. This is why it is so important to us that our employees’ have access to a wide variety of development options to help them become better professionals and people. This includes informal opportunities for self-development, skills-based development, and formal training. The opportunities are endless, highlighting some of our options below:

Our hybrid environment provides autonomy and flexibility to work remotely or from a local office based on team need
Degreed Online Learning Platform
Employee Development Program offering learning opportunities for varying levels of experience
Tuition Reimbursement for both Undergraduate and Graduate Degrees
1k Treat Yourself Account (after 6 months’ employment)
Free Book Program (Yup, free books sent right to your door!)
Internal development lunches and Snack Chats (Yes.. snacks!)
Annual Training Fund
Community Service Hours
20 Days PTO (Not Including Observed Paid Holidays!)

Populus Group is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ClimberHR@PopulusGroup.com for other accommodation options. However, if you have questions about this position, please contact PGinternalrecruiting@populusgroup.com.

Populus Group

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