McBean Law, PLLC is an immigration law firm in White Plains, New York that represents families and businesses nationwide and across the globe. Award-winning immigration lawyers at McBean Law are known for our client-focused and strategic approach to solving tough immigration problems. Driven by results and helping our clients achieve freedom to be their best in the United States, our firm is committed to recruiting top talent who are passionate about changing lives, empathetic and demonstrate strong leadership abilities. We have been featured in Best Lawyers in America: Ones to Watch in 2024 and 2025 for our work in Immigration Law.

Job Summary:

We are seeking an Immigration Intake Specialist. An Immigration Intake Specialist is the first point of contact for potential clients and contributes greatly to their first impressions of our firm. The specialist is responsible for managing initial interactions by gathering necessary information, evaluating the viability of cases, and scheduling consultations with attorneys to determine if the client is a good fit for the firm's practice areas, essentially streamlining the client onboarding process by collecting relevant details and ensuring all necessary paperwork is complete.

Key Responsibilities:

Interviewing prospective clients by phone calls, emails, and online inquiries to understand their Immigration issues and concerns.
Evaluating, in coordination with an attorney, the potential merit of a case based on the client's information.
Gathering detailed client information including personal and legal history, relevant documents, and contact information.
Completing necessary intake forms and paperwork to initiate a new client file.
Accurately entering client data and case information into the firm's database.
Performing administrative support tasks as assigned.

Required skills for an Immigration Intake Specialist:

Strong knowledge of Immigration Law and terminology
Ability to quickly assess legal issues and identify relevant information
Excellent communication and interpersonal skills to build rapport with potential clients
Strong listening abilities to accurately understand client concerns
Excellent judgement with the ability to work under limited supervision
Ability to interact professionally with people from various backgrounds
Detail-oriented to ensure accurate data collection and recordkeeping
Strong written and verbal communication skills
Excellent organizational and multitasking skills
Previous experience working in a law firm or high-volume office handling calls and client interaction
Ability to work effectively as part of a team and as an individual contributor
Proficiency in using Microsoft Office and case management software
Fluency in a foreign language

Position Type/Expected Hours of Work

Full Time. In office. Monday through Friday from 9:00 a.m. to 5:30 p.m.

Required Education and Experience

A bachelor’s degree (in any subject) is preferred.

Minimum 1-2 years of experience in a law firm ideally an immigration law firm

Salary: $40,000 - $50,000 (Annual Salary) Salary commensurate with experience.

Why Join Us?

Competitive salary commensurate with experience

Opportunities for professional growth and development

Collaborative and supportive work environment

Benefits:

Our firm offers a competitive benefits package that includes the following benefits:

Health insurance premium reimbursement
401(k) with matching
Paid Time Off
Life Insurance
Charity Matching
Holiday Pay
Bereavement Pay
Paid Sick Leave

McBean Law PLLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k) matching
Health insurance
Life insurance
Paid sick time
Paid time off

Schedule:

Monday to Friday

Work Location: In person

McBean Law, PLLC

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Immigration Intake Specialist (White Plains, NY)