Job Summary

Five-attorney law firm seeking an experienced Operations Manager to oversee the firm's daily operations, human resources management, office management, and people management. The ideal candidate will be responsible for ensuring that the firm functions efficiently and effectively, by implementing plans for business growth and managing staff appropriately.

Duties and Responsibilities

Office management – oversee staff, office maintenance, IT, and purchasing
Handle all hiring needs of the firm, including recruiting, posting, interviewing, and onboarding
Manage all firm’s employees, including daily tasks, training, and performance
Conduct weekly meetings with firm’s teams (reception, criminal, immigration)
Attend weekly executive management meetings
Process client requests for files
Create and execute operational policies and procedures
Develop and implement human resources policies and procedures
Conduct strategic planning to improve productivity and efficiency
Monitor and analyze operational performance metrics
Collaborate with all departments to coordinate processes
Identify areas for process improvement and implement changes

Required Skills and Educational Qualifications

Bachelor’s degree in business administration or related field, JD a plus
Proven track record in business development, strategic planning, and process improvement
Ability to analyze data and make decisions based on metrics
Strong leadership and management skills
Work effectively with diverse personalities
Passion for growing and developing talent
Effective communication and interpersonal skills
Superior organizational skills
High level of professionalism
Ability to work autonomously with little direction while creating and meeting goals
Proficient with technology to troubleshoot issues and interface with IT vendor
Advanced expertise with Outlook, MS Office, Clio or other CRM
Prior experience in a law firm or legal department a plus

This is an excellent opportunity for a motivated individual with a passion for managing people and expertise in driving operational excellence and achieving business success.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Ability to Commute:

Charlotte, NC 28212 (Required)

Ability to Relocate:

Charlotte, NC 28212: Relocate before starting work (Required)

Work Location: In person

LAW OFFICE OF THEODORE MALONEY

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Operations Manager-Law Firm