Job Overview

Shakur Group is launching an Immigration Program to help newcomers to the United States successfully transition into their new lives. We assist clients with completing non-legal immigration paperwork, organizing documents, and building credit so they can access housing, employment, and financial opportunities.

As an Immigration Program Assistant, you will work directly with clients to ensure their forms are completed accurately based on the information they provide, help them gather supporting documents, and guide them through credit-building resources. You may also deliver completed packets to USCIS as a courier/messenger.

This role is ideal for someone who is detail-oriented, bilingual, and passionate about helping others succeed. No legal background is required — training will be provided.

Duties

Assist clients in completing non-legal immigration paperwork using the information they provide

Review and organize supporting documents for USCIS submissions

Provide guidance on credit-building and financial literacy resources

Mail or hand-deliver completed packets to USCIS as a courier/messenger

Maintain accurate records of client files and services provided

Communicate clearly with clients in person, by phone, or online

Uphold confidentiality and data protection standards

Participate in training to stay updated on form changes and credit-building strategies

Requirements

High school diploma or equivalent (Associate or Bachelor’s degree preferred)

Bilingual skills (English + another language) strongly preferred

Strong attention to detail and ability to follow instructions

Excellent communication and customer service skills

Basic computer skills (Microsoft Office, PDF editing, email)

Ability to work with people from diverse cultural backgrounds

Must pass a background check

Previous experience in administrative support, immigration assistance, or community outreach is a plus, but not required

Job Type: Full-time

Pay: $23.28 - $28.03 per hour

Expected hours: 40 per week

Work Location: Remote

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Shakur Group Credit Repair LLC jobs

Immigration Program Assistant (Paperwork & Credit Building Support)