Benefits:

401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Immigration Reception/ Case Assistant

The Aguirre Law Firm APC has been trusted for providing honest immigration legal services for more than 50 years. We are a law firm that prides itself in providing our immigrant community with trusted legal assistance and excellent customer service.

Our firm is seeking a highly motivated Spanish-speaking Immigration Reception/ Case Assistant to join our dynamitic and collaborative team. We seek someone who is personable, hungry to learn, and eager to work in a team environment where growth is valued and encouraged. We are seeking a team player to help us obtain the best results for our clients and team.

The ideal candidate should have 1-2 years of immigration law experience, have excellent verbal and written communication, and organizational skills, and be detail oriented.

We compensate our TEAM members well by offering competitive wages, PTO, Healthcare+, paid holidays, and more. Our TEAM dynamics allow for upward mobility and professional growth. Our TEAM prides itself in creating an easy learning environment while collectively helping each other through the toughest tasks.

Pay Range: $20 - $27 / hour based on experience and education

Benefits: Medical/Dental/Vision, 401K, PTO,

Job Qualifications and Competencies

Must be able to speak, read, and write Spanish fluently is REQUIRED
1 year Immigration Experience Required - 2 years of Immigration experience is Preferred.
Ability to take initiative and problem solve
Excellent verbal and written communication skills
Excellent phone skills
Excellent organizational and prioritizing skills
Attention to detail
Interpersonal skills and customer service skills required
Ability to multitask in a fast-paced environment
Ability to type at least 45 wpm
Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
Ability to occasionally lift large case files **with an excess weight of 25 Lbs.
Must be willing to travel to our Van Nuys Office once a week, or as needed
Ability to arrive punctually from Monday - Friday 8:30 AM - 5:30 PM & - Work 1 Saturday per month
Work 1 Saturday that the office is open or otherwise agreed by both Employer and Employee.

Job Description and Qualifications

Assist caseworkers in document collection from clients
Assist case managers with case management duties and tasks
Assist caseworkers by preparing form communications via text/email/letters for clients
Complete accurate English translations from Spanish of biographical documents or declarations and serve as interpreter as needed
Assist in processing mail and preparing and mailing out packages
Assist in completing general tasks, including with copying, scanning, faxing, emailing, and note-taking
Answer, screen, and forward phone calls in a professional manner and take detailed messages to assist and support the caseworkers
Assist caseworkers by providing clients with case status and provide timely responses to client’s questions
Assist caseworkers and attorneys by scheduling appointments
Work with our case management system by placing notes, reviewing tasks, data entry, etc.
Efficient communication with case managers & attorneys regarding case issues
Provide back-up support to the reception team, including answering phone calls, collecting payments, greetings clients, and covering the desk during breaks and lunch breaks.
Close files by scanning and archiving files in database system
Travel to our Van Nuys office 1 day a week, or as needed, to assist with USCIS cases
Have reliable transportation to occasionally travel to the courthouse, post office, or other important errands

You may be asked to take an immigration knowledge quiz and a typing speed test at your interview

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Immigration Reception / Case Assistant