Bilingual (English and Spanish) Full-Time Front Desk Assistant
Location: Jacksonville, Florida

We are seeking a bilingual (English and Spanish) full-time Front Desk Assistant to join our law practice in Jacksonville, Florida. Candidates must be fluent in both English and Spanish.
(PLEASE NOTE: Only candidates who are completely fluent in both languages are encouraged to apply.)

Position Overview:
The Front Desk Assistant will provide essential support to attorneys and staff and serve as the first point of contact for our clients. This individual will handle all front desk responsibilities, including but not limited to:

Receiving and greeting clients and visitors.
Answering and returning telephone calls promptly and professionally.
Managing and updating the office calendar.
Scheduling appointments.
Maintaining office supply inventory.
Performing light office cleaning as needed.

Client Interaction and Problem-Solving:
We are looking for a team member who is outgoing, approachable, and eager to assist. A key part of this role is answering phone calls promptly and professionally to assist clients and potential clients with their needs. This includes addressing inquiries, resolving concerns, and ensuring a positive first impression of our firm.

Additionally, this position requires someone who is proactive in greeting visitors by promptly answering the door when the doorbell rings, ensuring clients and guests feel welcomed and valued. We need someone who genuinely enjoys engaging with people, solving problems, and being a dependable resource for both clients and colleagues.

The ideal candidate will have excellent interpersonal and communication skills, a positive attitude, and a willingness to go above and beyond to provide exceptional service. If you thrive on building connections and solving challenges, this role is for you.

Required Skills and Qualifications:

Positive, energetic, and friendly attitude.
Ability to follow directions and work collaboratively in a team setting.
Excellent interpersonal and communication skills (written and verbal) in both English and Spanish.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and effectively multi-task.
Proficiency in basic computer skills.

Preferred Qualifications:

Previous law firm experience.
Passion for helping people and delivering exceptional service.
Willingness to learn—training will be provided for the right candidate.

Additional Details:

Hours: Generally 8:30 a.m. to 5:30 p.m., with occasional late days as necessary.
A background check may be required.
Hourly pay will be determined based on the candidate’s specific education and experience.

Application Process:
The ideal candidate will submit both a cover letter and an updated resume that are well-written and contain no typographical or grammatical errors. Candidates meeting these criteria will be invited to a phone interview to assess phone etiquette and bilingual proficiency. Successful candidates will then proceed to an in-person interview.

We are excited to find the perfect candidate to join our team and grow with us.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: No less than 35 per week

Benefits:

Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Work Location: In person

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Front Desk Assistant