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Immigration Advisor-Office of Global Learning
About the Office of Global Learning
The Office of Global Learning (OGL) is part of the Office of the Vice Provost for International Affairs (OVPIA). As such, we share the mission of developing and supporting global learning activities across the Cornell University community. As a comprehensive international education unit, our office helps Cornellians from around the world grow as global learners. Our team coordinates education abroad experiences for Cornell students, advises international students and scholars on federal immigration and labor regulations, and supports their success.
The Opportunity
The Office of Global Learning is seeking a detail-oriented and service-driven Immigration Advisor to join our team. Under the general supervision of the Assistant Director for Immigration Services, the Immigration Advisor supports international students, scholars, and their families by providing guidance on immigration status and connecting them with appropriate resources for a broad range of concerns.
Key Responsibilities:
- Advise international students and scholars on immigration-related questions, including F-1 and J-1 visa categories.
- Provide information and referrals on general issues affecting international populations.
- Enter and update records in both university and government databases to generate immigration documents.
- Process immigration forms for student requests, including work authorization applications and document reprints.
- Respond to inquiries via email, phone, and in person at the front desk.
- Support pre-arrival, admissions, and status activation communications and casework for F-1 and J-1 students in coordination with the Assistant Director.
- Conduct outreach to recent graduates to ensure compliance with federal reporting requirements related to OPT and STEM OPT extensions.
This is a full-time (39 hours/week), one-year, fixed term endowed position based in Ithaca, NY, with the possibility of extension. This role us fully on-site. Work hours can be either 8am-4:30pm or 8:30am-5pm, to be mutually agreed upon.
What You Need
We are seeking a team member who is organized, attentive, and makes clients feel welcome, understood, and that their needs are being met. Attention to detail and aptitude to manage a large volume of casework and client questions are also highly desirable. Additionally, you will have:
- Associate’s degree or equivalent education and work experience required.
- Minimum of two years’ experience in student services, teaching, counseling, overseas development work, or a closely related field.
- Excellent writing and interpersonal communication skills.
- Strong service orientation.
- Aptitude in working with computer software packages such as word processing, spreadsheets, and database applications (e.g., Sunapsis).
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
If you possess these experiences and skills this may be the role for you! There are a few other qualifications we would view as incredibly helpful in this role, to include:
- Bachelor’s Degree or equivalent.
- Ability to interpret government regulatory language.
- Second language skills highly desirable.
- International student and/or scholar services experience and familiarity with Cornell University desirable.
- Proficiency in PeopleSoft, Sunapsis, or similar software.
A cover letter and resume are required for further consideration for this position.
Rewards and Benefits
- This position is based in Ithaca, New York and is fully on-site.
- Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
- Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
- Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1 and two floating holidays. Learn more about holiday and accrued time off, visit: https://hr.cornell.edu/about/employment-policy-practice/employment-policies/time-and-leaves/holiday-and-accrued-time
- Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.
- Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
Visa Sponsorship is not available for this position.
University Job Title:
Student Services Asst V
Job Family:
Student Services
Level:
E
Pay Rate Type:
Hourly
Pay Range:
$27.70 - $31.14
Remote Option Availability:
Onsite
Company:
Endowed
Contact Name:
Jamie Doss
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2025-05-14
