This is a full-time position and is remote with some travel

Talent is our most important competitive advantage at Wayfair. The Global Mobility & Immigration (GM&I) team at Wayfair partners with internal and external stakeholders to create a best-in-class mobility and immigration experience for our population.

As a Senior Associate, GM&I, you will collaborate with vendors, leaders, talent, and your team to ensure both our employees' and business needs are met. Additionally, you will work closely with our immigration and relocation vendors to stay up-to-date on your caseload and provide relevant updates as needed. To guarantee our GM&I processes are integrated and supported in the Wayfair service environment, you will also partner closely with numerous Talent teams.

This position requires you to be highly collaborative, working closely with senior partners within several teams, including Talent, Finance, and Legal across Wayfair.

What You’ll Do:

Facilitate daily operations of the GM&I programs, including US Global visa matters, assignments (domestic and international), and relocation (domestic & international). This entails responding to inquiries, maintaining compliance, and coordinating efforts for pertinent stakeholders.
Support employees globally with immigration extensions and amendments by providing advice, creating monthly reports, and reviewing petitions.
Coordinate efforts related to the US Green Card program.
Partner with our external law firm to ensure timely immigration filings.
Attend weekly operating calls with our immigration and relocation vendors to partner on cases.
Continually assess programs against business needs, stakeholder feedback, and market trends; partner with internal and external stakeholders to implement improvements.
Develop solutions to address business needs; provide timely, cost-effective solutions while maintaining consistency, adhering to policy guidelines, and striking the right balance between business and employee needs.
Update internal intranet sites to ensure guidelines and information are relevant.
Work closely with vendors and other suppliers to ensure appropriate service levels are met.
Proactively manage vendor performance to support employee experience.
Support new and existing technology platforms for the execution of GM&I packages.

What You’ll Need:

5+ years of experience processing and supporting mobility and/or immigration programs.
A Bachelor’s Degree is required.
Must be able to build and maintain strong relationships with internal and external stakeholders.
A customer service mentality to support a diverse population across multiple communication channels.
Comfortable adapting to change in a fast-paced, dynamic, and often ambiguous environment.
Ability to use independent judgment, problem-solve, be creative, and committed to results.
Able to maximize time in order to effectively manage a heavy caseload.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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Senior Associate, Global Mobility and Immigration