Junior Paralegal — Immigration

This is a starting role. You don't need to know immigration procedure, you'll be taught it, case by case, by a case manager who reviews your work with you every week. What you do need is care. A missed deadline or an unlogged call has real consequences for a real family.

What you'll do

Collect and chase client documents until they arrive, not until you've asked once;
Communicate with clients by phone, WhatsApp, SMS and email, in Portuguese and English;
Pre-fill USCIS and Department of State forms for review, flagging every field needing client input;
Log every call, message and document in systems;
Track deadlines and raise them early;
Assemble filing packages under supervision;
Come to your weekly case review prepared, with files current;

What we're looking for

Fluent Portuguese and English, written and spoken;
Real attention to detail — this is the job;
Organised and self-directed;
Comfortable on the phone; much of the work is persuading someone to send a document they've been avoiding;
Discretion with sensitive personal and financial information;

Legal or administrative experience is welcome but not required. Spanish, a paralegal certificate, or any prior immigration exposure are pluses.

Why join

Structured training, weekly one-to-one review of your caseload, exposure to the full range of immigration practice, and a clear path to a full paralegal role.

Compensation: [to be set]

To apply: send your CV and a short note on why immigration work interests you to aferrari@theepsteingroup.org

The Epstein Group is an equal opportunity employer.

The Epstein Group

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Junior Paralegal