About the Company:

At Castle Consulting we handle legal intake for consumer Law Firms representing clients in Criminal, DUI, Personal Injury, Bankruptcy, and Immigration. We are the leader and innovator in this space and have a 20+ year proven track record. With our model and expertise, we produce the highest returns for the firms we represent.

About the Role:

Castle Consulting is hiring for a Professional In-Office position(s) that is responsible for the initial call and contact of clients seeking legal representation. It is mandatory you possess high level of sales ability, excellent communication skills, positive attitude, strong work ethic, professional attire, the ability to ETHICALLY feature benefit our services and comfortable discussing client's finances.

Location: This position will be required to work out of our Phoenix location as well as our Mesa Location. Phoenix location is Central Ave/Osborn.

Responsibilities:

Professionally & accurately screen all inbound inquiries to determine if the case is suitable for the firm
Aggressively monitor and handle all potential new client inquiries
Immediately make contact and establish rapport with all potential new client inquiries
Schedule Free Consultation for the same or next day
Relentlessly follow up on all inquiries
Professionally conduct all consultations taking copious notes to review with Supervising Attorney
Accurately update CRM system
Follow instructions from immediate supervisor and Supervising Attorneys
Discuss finances with potential clients to work out payment for legal services

Qualifications:

Bi-lingual in Spanish and English
Experience working in a law firm
Extensive sales experience
Client-first mentality
Effective listening skills with a high level of empathy
Ability to probe and correctly identify client's needs & concerns
Effective communication skills - in person and over the phone
Proven ability in objection handling techniques
Self-motivated with a pleasant, upbeat, energetic personality
Beyond reproach ethical standards
Professional attitude, attire, and appearance
Be able to genuinely empathize with potential clients

Pay range and compensation package:

Salary - starting base salary of $54,000 to $66,000 per year PLUS daily, weekly, and monthly bonuses dependent on performance. The average performance bonuses per month are $4,124.50.
Employer Paid Health Insurance
Employer Paid Life Insurance
Dental Insurance
Vision Insurance
Employer Paid Catered Lunch Daily
Paid Time Off
401K

Job Type: Full-time

Pay: $85,489.81 - $105,494.64 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Application Question(s):

Are you able to work at & commute to our Phoenix location as well as our Mesa location?

Experience:

Sales: 3 years (Required)

Language:

English (Required)
Spanish (Required)

Ability to Commute:

Mesa, AZ (Required)

Work Location: In person

The Castle Consulting Firm

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