About the Company

Oracle Solicitors is committed to providing exceptional legal services and support to our clients. Our mission is to ensure quality service and to foster a culture of inclusiveness and professionalism within our team.

About the Role

The Paralegal will be responsible for dealing with delegated work within their own areas of competence and achieving performance targets as set by the practice. The Paralegal will provide expert legal support and advice to clients, while also offering support to the Line Manager, Partner, Managing Officer, other Head of Departments, Directors and/or the CEO.

This role is client facing and office based, Monday to Friday 5 days per week and may include travelling to Courts and the Home Office.

Responsibilities:

Receive incoming calls, forward them to the relevant person or take a message as required
Meet and greet all visitors, clients and walk-ins into the office
Receive, scan and allocate all incoming post
Perform all scanning, printing and allocation all documents when required
Organise all consultations – In-person and on Teams
Ensure the offices and associated rooms are clean and tidy
Investigate and action all interpreter requests
Deal with delegated cases as required, reporting progress to the Line Manager, Partner, Managing Officer, other Head of Departments, Directors and/or the CEO
Prepare documentation, potential hearings; prepare all aspects of cases, issue proceedings, this list is not exhaustive
Liaise with clients and other professionals such as lawyers or Judges or other third parties in a prompt and professional manner; or attend court with the client in complex disputes
Always act in a trustworthy and confidential manner; have integrity and sensitivity
Ensure quality of service levels are to standard
Follow internal methods, policies, and procedures as set by the Office Manual
Remain informed of changes in any area of specialisation, such that service quality is always maintained. Carry out file reviews as appropriate
Dealing with correspondence, adhere to accurate and comprehensive file management and maintenance practices of caseload according to company policy and procedures
Maintenance of diaries & time recording
Work as part of a team and give concise and reasonable instructions
Conduct legal research and gathering of relevant information on a case. This includes researching the facts of the case as well as identifying the appropriate law, judicial decisions, and legal articles relevant to the case
Draft legal documents. This can include drafting correspondence and pleadings, such as complaints, notices, orders, and legal briefs with various parties
Taking statements from witnesses and other parties; interviewing clients and passing on relevant information
Carry out other types of administrative duties such as billing, invoicing, time recording, compile litigation bundles, dealing with correspondence, collect and organise evidence
Network with clients and build valuable relationships in a way that enhances the company’s reputation and cultivate new business opportunities
Assist your line manager or solicitor by taking notes, preparing files, and reading court transcripts
Any other hoc duties as directed by the Line Manager, Partner, Managing Officer, Director and/or the CEO

Qualifications:

Essential:

Ability to multi-task and prioritise, and understand the importance of deadlines
Clear and confident manner
Highly organised; able to be productive, flexible and simultaneously manage multiple projects and priorities in a performance driven environment
Superior research skills and data maintenance skills
Strong client relationship skills; the ability to establish positive, cooperative and professional relationships, both internal and external
Ensure quality of service levels are met and are to standard
Good IT skills – familiar with Microsoft office suite
Be highly trustworthy, discreet, and use good judgement
Able to work well under pressure, without sacrificing a high attention to detail
Excellent oral and written communication are essential
Excellent customer service skills
Proactive and eager to learn
Self-awareness and a commitment to using feedback to learn and develop as a professional
Ability to read, digest and process vast amounts of information into data that can be used in a legal case
Self-starter, resourceful and the ability to work autonomously; Proactive and eager to learn

Desirable:

Previous paralegal experience
Immigration law experience/knowledge
Civil/commercial litigation experience

Pay range and compensation package

Compensation details will be discussed during the interview process.

Equal Opportunity Statement

Oracle Solicitors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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