About Heartland Alliance International & Marjorie Kovler Center: Heartland Alliance International (HAI) is a global human rights organization advancing the health and human rights of marginalized communities. HAI provides trauma-informed mental health care, access to justice for survivors of rights abuses, and stigma-free health services. Through innovative, equity-driven approaches, HAI promotes human rights protections and gender equality across its global and U.S.-based programs.

HAI's Marjorie Kovler Center (MKC), based in Chicago, is a nationally recognized treatment center for survivors of torture and severe trauma and their families. Serving individuals from more than 60 countries, MKC provides trauma-informed, culturally responsive mental health, medical, and social services. The center also advocates for the end of torture worldwide and for the rights of immigrant and refugee communities.

Summary : The Associate Director, Legal Services plays a critical role in ensuring timely access to high-quality legal support for survivors of torture and severe human rights violations at the Marjorie Kovler Center. This senior in-house attorney will strengthen, coordinate, and expand trauma-informed legal services within an integrated model of care that includes mental health, medical, and case management teams. The role combines direct legal services in urgent cases with program leadership, capacity building, and collaboration with external legal partners across Chicago. The Associate Director, Legal Services will help build the legal services team and will lead the design and implementation of MKC’s legal pro bono program.

Duties & Responsibilities:

Direct Legal Services & Detention Response

Coordinate urgent detention response for participants who are detained or at imminent risk of detention.
Consult on complex cases (approximately 4-5 per month).
Compile documentation and support advocacy efforts for immigration needs, release, or relief.

Internal & External Leadership

Supervise and manage legal services team as the program grows.
Collaborate with interdisciplinary teams and community-based partners to support comprehensive legal services and advocacy for survivors of torture and human rights violations.
Cultivate and strengthen external legal partnerships, including conducting trainings and maintaining active membership in relevant communities of practice.

Program Development & Legal Infrastructure

Develop standardized protocols to bring routine legal services in-house.
Build and strengthen internal systems for legal intake, triage, and referrals.
Ensure compliance with ethical standards and best practices, including trauma-informed care.

Legal Information, Education & Know Your Rights

Oversee culturally and linguistically responsive Know Your Rights workshops quarterly.
Lead regular staff education sessions on immigration policy changes and advocacy opportunities.

Supervisory Responsibilities: This position will supervise specialized legal positions as the program grows, along with pro bono attorneys and legal volunteers using a mentorship model.

Education and Experience:

Juris Doctorate (JD) degree and licensed to practice law in any U.S. state (Illinois strongly preferred).
Minimum 5 years of immigration law experience; supervisory experience preferred.
Experience with detained docket.
Commitment to trauma-informed, culturally responsive advocacy.
Strong collaboration and communication skills.
Fluency in English required with a second language strongly preferred (French, Spanish, or other languages commonly spoken by program participants).

Knowledge/Skills/Abilities (K/S/A):

Proficiency in Microsoft 365
Ability to remain calm, flexible, and solution-oriented in high-pressure or crisis situations.
Commitment to ethical practice, confidentiality standards, and professional development.

Heartland Alliance International

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Associate Director, Legal Services