WHAT IS BOX?

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

This People Operations Generalist will play a critical role in fulfilling the People Operations Team’s mission to design, continually develop, and reliably deliver People programs, processes, and systems that help grow our business at scale.

You will be aligned to and support the Engineering and Product organization within Box, providing you the opportunity to deeply understand the business and build strong relationships with leaders within those teams. This role will help shape the employee experience for all Boxers by providing efficient world-class service and thoughtful curation of moments-that-matter in Boxers’ lives. You will serve as the backbone of our processes across the employee lifecycle, all while learning alongside a highly collaborative (and fun!) team.

WHAT YOU'LL DO

Own core program design for the People Operations Team; provide support for operational programs, including onboarding, contingent worker management, separations, and more!

Lead the daily operations of our U.S. immigration program, collaborating with our excellent immigration law firm; manage the coordination and vendor relationship between Box and our external immigration law firm

Partner closely with a team of People Partners (HRBPs) to align your support to the “Build” (Product and Engineering) organization within Box - get to know the business and become their consultant on all things HR

Provide functional and tactical recommendations to leaders based on knowledge of best practices & Box processes to drive meaningful improvements and long-term fixes

Lead accurate operational execution for internal mobility and Boxer changes

- from our People ticketing system (ServiceDesk) and HRIS (Workday) to letter generation

Ensure the People Team’s compliance with key controls, assisting in audit and compliance initiatives

Work on ad-hoc People Operations projects as assigned by the team to support growth and scale, as well as further your own development!

WHO YOU ARE

Required skills

Process design & ownership: demonstrate proactive ownership by offering innovative and constructive ideas to further our team's success

Discretion: operate with discretion, integrity, and respect with engaging with sensitive issues or information

Attention to detail: produce consistent and accurate deliverables while dealing with a high volume of data & information

Adaptability: quickly analyze, understand, and adapt to new situations and business problems

Proven track record of building strong relationships with cross-functional partners and stakeholders

Willingness to learn new technologies (i.e. Workday, ServiceDesk, Box for HR)

2+ years of experience in Human Resources (or related field)

Preferred skills

Familiarity with HRIS systems (Workday a plus!) and transactions

B.S./B.A. preferred

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range

$65,000—$81,000 USD

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range

$71,500—$89,500 USD

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People Operations Generalist