Beautiful Day is a granola company with a mission to connect refugees to their community through business, job training, and community education.

As a 14-year-old social venture, we have integrated adult and youth job training and a food entrepreneurship program into the daily production and business activities of a food business. We’re rooted locally in our state with our kitchen, fulfillment center, and offices in Providence. We have an active board of directors, and a diverse team of 10 full-time and 13 part-time staff, plus contractors and interns. We run an e-commerce store, ship products across the country, participate in local farmers’ markets, and deliver to local grocery stores. Many of our employees are former refugees who understand the challenges immigrants face. For more information about our mission, vision, and products, visit our website at www.beautifuldayri.org.

Position Description:

Each year, we provide hands-on training to about 75 refugees (youth and adults) so they can achieve their first job in the US and advance towards economic freedom. Our priority is those with the greatest barriers: minimal English, limited literacy, lack of transferable skills, age and gender limitations, trauma. We are seeking a Case Manager to join our employment support team and provide the guidance and assistance our trainees and refugee staff need to successfully graduate or advance in a job. We are looking for a collaborative, creative, energetic, and resourceful team member who will thrive in a diverse and innovative nonprofit.

Responsibilities:

Work closely with participants to develop practical and realistic individual service plans that will help them achieve their personal-readiness and employment goals.
Collaborate with the Employment Support Team to assess trainee job readiness and track progress.
Coordinate or initiate a wide variety of referrals, direct service, and wrap-around support: e.g., childcare, basic needs, opening a bank account, navigating transportation options, navigating state resources/benefits.
Stay up-to-date on available social services, state benefits, and immigration regulations, and facilitate workshops (e.g, with subject-matter experts) to guide trainees.
Advocate for trainee needs by maintaining active communication with trainees, service providers, and referring agencies to improve and expedite effective service delivery.
Maintain detailed case notes, performance records, and program metrics in our database (Salesforce).
Support the Job Coach to follow up with program graduates to collect employment data and track employment outcomes.
Engage with staff, volunteers, stakeholders, and partners (agency, employee and faith-groups) to help educate our community about the practical needs and challenges facing refugees.
Maintain and update the BD Case Management resource guide.

Skills & Experience:

Experience in refugee-related casework preferred
Great communication skills, oral and written. Adept and patient at communicating across language, cultural, and literacy barriers (with tools, translators, and gestures)
Organized; able to set priorities and follow through
Demonstrated commitment to social justice, refugee resettlement, and/or community- building
Integrity, ability to maintain confidentiality
Experience leading/facilitating training workshops preferred
Curious, resourceful, and not afraid to make some mistakes
Tech savvy; experience with Salesforce and Google Workspace a plus

Job Details & Requirements

40-hour/week, flexible schedule with at least 3 days on-site, occasional evening and weekend hours
Transportation: valid driver’s license, clean driving record, proof of automobile insurance, and reliable transportation suitable for transporting trainees when necessary
Criminal background check required

Beautiful Day Granola

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Case Manager