Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we’re at the forefront of support operations technology.

The Role

As our Employee Experience Coordinator, you'll play a pivotal role in enhancing our workplace culture and ensuring every team member feels valued and engaged. From organizing memorable events to managing onboarding and offboarding processes, you'll be the go-to person for all things related to employee engagement and office management.

Responsibilities

Facilities Management: Maintain an inviting and efficient office environment by managing supplies, coordinating with vendors, and overseeing day-to-day operations.
Event Planning & Coordination: Organize company events, team-building activities, and celebrations to boost morale and strengthen team cohesion.
Onboarding & Offboarding Support: Manage the onboarding process by preparing new hire materials, coordinating orientation sessions, and ensuring a seamless introduction to our company culture. Oversee offboarding to ensure a smooth transition for departing employees, handling exit logistics and knowledge transfers.
Employee Engagement: Develop and implement initiatives to enhance employee satisfaction, gather feedback, and promote a positive workplace atmosphere.
Administrative Support: Assist with scheduling, correspondence, and other administrative tasks to support the People Team and broader company objectives.

About You

Bachelor's degree in Human Resources, Business Administration, or a related field.
1-2 years of experience in HR, office management, or event planning, preferably within a tech environment.
Exceptional organizational and multitasking abilities.
Strong interpersonal and communication skills.
Proficiency with office software and tools (e.g., Notion, Google Workspace).
Attention to detail and strong organizational skills.

The estimated base salary range for this role is $80,000 - $100,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Our U.S. benefits

Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
401(k) plan enrollment

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Employee Experience Coordinator